Workflow Approvals
1: Setting Up the Approval Tree
Before orders can be placed, an administrator must define the hierarchy of authority within the Account Management dashboard.
Assigning Primary Approvers: Define the first line of review by selecting a Designated User (the employee placing orders) and assigning them a Direct Approver (e.g., "Amal").
Building Multi-Level Sequences: For departments requiring more oversight, you can create a multi-stage chain.
Level 1 (Initial Review): The request starts with a supervisor, such as "Fahad".
Level 2 (Management Audit): Once Fahad approves, the request automatically progresses to a department head, like "Laila".
Level 3 (Final Sign-off): For high-level authorization, the chain concludes with an executive, such as "Khalid".
Sequential Logic: The system ensures a request cannot skip a level; it must be approved by each designated person in the specific order you have set.
2: Creating and Submitting a Request
Once the approval tree is active, employees can initiate orders through the marketplace.
Add to Cart and Submit: After adding products to your cart, click the Cart icon.
Review and Consent: Review your products, choose a tag, and check the consent box.
Checkout: Click Checkout and select the delivery address by clicking Deliver to This Address.
Payment and Department: Choose your preferred payment method and select the appropriate department.
Final Submission: Review the order summary and click Submit for Approval.
3: Tracking Order Approval Status
Transparency allows both the requester and the management to monitor progress in real-time.
View Status: From the left-side menu, click Orders and select Waiting Approval.
Order Details: Click on the Order Number to view specific details and track which stage of the sequence the order is currently in.
Instant Notifications: Approvers are notified automatically as soon as a request reaches their specific level in the sequence.
4: Approval or Rejection (The Decision)
Approvers can manage pending requests in a few simple steps.
To Approve an Order:
From the left-side menu, click Orders > Waiting Approval.
Click on the Order Number you wish to review.
Review the order details and click Approve to confirm.
Order Completion: Only after the final person in the sequence (e.g., Khalid) grants approval will the order be officially confirmed and processed by Lawazem.
To Reject an Order:
From the left-side menu, click Orders > Waiting Approval.
Click on the Order Number you wish to review.
Click Reject to cancel the order.
Provide Reason: Enter a reason for the rejection and click Confirm.